WE PROVIDE A GREAT SERVICE


Over 95% of our customers commission us to realise all their new projects. We are very proud of this figure; customers can only be retained with reliable and smooth service. Our experts are trained extensively and are specialists for bagging machines and filling plants. Our team uses the most modern technologies to reliably and efficiently master all tasks, on-time. Have a look at our service! We are looking forward to it!

Fault clearance

Very high machine availability with:

“RELIABLE MACHINE AVAILABILITY IS PARAMOUNT TO OUR CUSTOMERS. OUR PRODUCT QUALITY FORMS THE BASIS FOR THIS AND OUR SERVICE GUARANTEES IT.”

(Ralph Arndt, Service)

Spare-parts service

Range of services

“WE HAVE EXCELLENT RELATIONSHIPS WITH OUR SUPPLIERS, CHARACTERISED FROM BOTH SIDES BY GREAT RELIABILITY. THIS ALSO ENSURES RELIABLE AND QUICK SPARE-PARTS PROCUREMENT FOR OUR CUSTOMERS.”

(Stefan Lüdtke, warehouse)

SERVICING

Your production is our focus

 “IN OUR ‘INNOVATION HUB’, WE ASSESS AND DEVELOP THE NEWEST SERVICE TOOLS ON THEIR CUSTOMER BENEFITS, EFFICIENCY, AND COMPETITIVE ADVANTAGES. THE DIGITALISATION TURNS THIS INTO AN EXCITING AND COMPLEX PROCESS.”

(Dr. Alexander Mildner, Head of Research and Development)